Comcast/Time Warner merger

[dWarriors88]

How will this be legal? I mean first of all, comcast has the absolute worst customer service in all of the whole world. (You read that properly -all of the whole world). This merger would likely be larger than the breakup if the Bell System in 1982 that involved AT&T. I suppose antitrust laws will be broken if they continue with this merger.

Also general Comcast hate thread.

 

[2003TIDE]

How will this be legal? I mean first of all, comcast has the absolute worst customer service in all of the whole world. (You read that properly -all of the whole world). This merger would likely be larger than the breakup if the Bell System in 1982 that involved AT&T. I suppose antitrust laws will be broken if they continue with this merger.

Also general Comcast hate thread.

So I generally believe this to be a bad idea, but they currently don't have much overlap in service area. They are going to divest in areas they do have overlap and sell off those businesses.

 

[BamaSC]

We need more choices, not fewer because of mega-mergers. I had Comcast when I lived in Alabama and hated it. Have TWC now, and even though they're expensive as all get-out, their quality and customer service have been quite good. If the merger goes through, I'll switch to U-Verse. AT&T has crappy service, but it's better than Comcast.

 

[RollTideMang]

We need more choices, not fewer because of mega-mergers. I had Comcast when I lived in Alabama and hated it. Have TWC now, and even though they're expensive as all get-out, their quality and customer service have been quite good. If the merger goes through, I'll switch to U-Verse. AT&T has crappy service, but it's better than Comcast.

I disagree with AT&T service sucking. I have Uverse here in STL, and I love it. Will never go back to Charter unless I have to.

 

[tidefanbeezer]

Amongst my friends (and seemingly the TideFans community), I seem to be the lone individual who has received good service from Comcast. No major hiccups. When something does break, they are out quickly to fix.

That being said, I think this merger is a bad idea. Reducing the number of competitors in a marketplace is bad for consumers and bad for innovation.

 

[BamaSC]

I disagree with AT&T service sucking. I have Uverse here in STL, and I love it. Will never go back to Charter unless I have to.

Should have said crappy customer service. I know a lot of people with it and every one of them dread dealing with their customer service department.

 

[Timberline Tide]

I've had Comcast internet for ~10 yrs with no complaints. Is their customer service bad? I don't know - what's good customer service like? I don't have a good experience to compare with anymore so it's gotten hard to tell.