I had to go back to the dermatologist today to get more tissue removed around a mole that came back abnormal. A lady from the office called me last week and said my cost would be around $250 after what my insurance doesn't pay. I said okay. I didn't ask if they billed me or not. I just assumed such so I didn't bring a check to pay with. I went to checkout and the lady said I owed such and such amount. I said I didn't come prepared will you not bill me because it will be paid for through our company? The younger lady asked the older lady, and the older lady said did you not get a phone call explaining the charges you would owe. I said not from the insurance company, but I did through this office. I said have you already billed my insurance? She said no, but we know this is the amount they won't pay. I said well it's paid for through our company so she told the younger lady to bill the insurance. The younger lady got kinda ....ed about that or so it seemed to me.
So this is my first time dealing with anything like this. All the other doctor's I've been to always file on the insurance then send a bill if they don't pay everything. When did this change?
So this is my first time dealing with anything like this. All the other doctor's I've been to always file on the insurance then send a bill if they don't pay everything. When did this change?